PRIVACY POLICY
DCG Worldwide Enterprises, LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting it through compliance with this Privacy Policy. This policy describes the types of information we may collect from you, how we use and share that information, and your rights regarding your personal data. This Privacy Policy applies to all users globally, including those in the United States (CCPA), European Union (GDPR), United Kingdom (UK GDPR), Canada (PIPEDA), and other relevant jurisdictions.
1. Information We Collect
We collect various types of information in the course of operating our business, including:
1.1 Personal Information You Provide
Name, email address, phone number, and mailing address.
Payment details (processed securely through third-party payment providers).
Account login credentials.
Any other data you provide when contacting support or using our services.
1.2 Automatically Collected Information
IP address, browser type, and device information.
Cookies and tracking technologies to enhance user experience.
Interaction with our website and services (e.g., page visits, engagement times).
1.3 Information from Third Parties
Payment processors provide transaction details (excluding full payment card numbers).
Marketing partners may share analytics and advertising data.
2. How We Use Your Information
We use your information to:
Provide, maintain, and improve our services.
Process payments and prevent fraud.
Communicate with you regarding services, updates, or promotions.
Comply with legal obligations and enforce our agreements.
Enhance website security and functionality.
3. Legal Basis for Processing (GDPR & UK GDPR Compliance)
For users in the EU and UK, we rely on the following legal bases for processing personal data:
Performance of a Contract – To provide our services.
Legitimate Interests – Improving security, preventing fraud, and analyzing usage.
Consent – For marketing and non-essential cookies.
Legal Obligation – When required by law or legal processes.
4. Sharing of Information
We do not sell your personal data. We may share it with:
Service Providers (payment processors, cloud storage, marketing partners).
Legal Authorities (when required to comply with applicable laws or regulations).
Business Transfers (if we merge, sell, or acquire another entity, your data may be transferred).
5. Your Rights & Choices
Depending on your location, you have the following rights:
5.1 Rights Under GDPR & UK GDPR (EU/UK Users)
Right to access personal data.
Right to rectification (correct inaccurate data).
Right to erasure (request deletion of your data).
Right to restrict processing (limit use of your data).
Right to data portability (obtain a copy of your data).
Right to object to processing (including direct marketing).
To exercise your rights, contact us at support@dcgww.io.
5.2 Rights Under CCPA (California Users)
Right to know what personal information is collected.
Right to delete personal information.
Right to opt-out of data sales (we do not sell data).
Right to non-discrimination for exercising privacy rights.
California users may request data access or deletion by emailing support@dcgww.io.
5.3 Rights Under PIPEDA (Canadian Users)
Right to access and correct personal data.
Right to withdraw consent at any time.
To request access or correction, contact support@dcgww.io.
6. Data Retention & Security
We retain personal data only as long as necessary to fulfill its intended purpose or comply with legal obligations. We implement security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information.
7. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience. Users can manage cookie preferences through browser settings. Consent is obtained where required under GDPR and similar laws.
8. Cross-Border Data Transfers
For users outside the United States, we transfer data in compliance with applicable regulations. By using our services, you consent to such transfers.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any significant changes will be communicated via email or website notices.
10. Contact Us
For privacy-related inquiries or to exercise your rights, contact:
DCG WORLDWIDE ENTERPRISES, LLC
6112 N Mesa Street, Suite 6007
El Paso, TX 79912
Email: support@dcgww.io